![]() ![]() The hotel billing and invoicing system allows posts (charges) to be made by the various departments within the hotel such as the restaurant, spa and any other additional rate-excluded charges. ![]() Ideally, the HMS will have a currency exchange function that will allow guests to exchange money from their currency to the local currency, this usually requires a copy of a passport, which can be made manually or with the use of passport scanning software which any modern HMS will have. The guest arrives at the hotel and the guest is checked in by the receptionist. The guest then books the room which is then made unavailable for further booking by the HMS. In steps the booking engine, which will make the room available across all channels. ![]() Once cleaned the HMS must make the room available for sale again. Once the guest has been checked out by the front office receptionist, the HMS needs to indicate to housekeeping that the room is ready to be cleaned. It is vital that the billing feature be legally compliant in the county of operation. In a typically functioning hotel, the front office receptionist will need to check a guest out, this requires the billing and invoicing feature. When talking about the features and functionalities of a HMS system it is important to keep in mind that all these features need to work in unison and be integrated with hotel property management systems. ![]()
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December 2022
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